A user’s guide to ‘operationalising’ value (TT Sep99 p50-54)

Whether we believe that shareholder value (and the techniques proposed by business schools and global management consulting firms to measure it) is just a passing fad does not matter. The fact is, many of the world’s leading corporations have embarked on initiatives to introduce shareholder value concepts into their businesses, from selected reporting of key performance indicators to full re-engineering of strategies, processes and systems around the concept.