Ultimate Persuasion Techniques

Your answer to the stubborn, the unwilling and the downright difficult

Course overview

In your job you need to enable smooth transitions to better methods and risk limiting outcomes; you cannot afford to lose the argument.

This course will draw on the techniques of persuasiveness available to you and help you to develop the influencing skills that are essential for managing difficult exchanges or situations, building rapport and ensuring buy-in.

Programme

This course offers you the chance to bring to the session examples of situations in which you have found you need to be more persuasive and walk away with a solution.

Influencing skills audit

• Assertion, expertise, political acumen through preparation
• Effective presentations, client centred

People

• Understanding the human psyche
• The hidden effect you can have
• Behaviour breeds behaviour
• How to use your own behaviour wisely and ensure that no one takes advantage of you

Emotional intelligence

• Understand the impact of your emotional intelligence
• Use it to influence colleagues, customers and family alike
• How do your filters work? Are they helping or hindering?

The power of body talk

• Using your body talk to influence
• Choosing the words with care

OK, influence me

• Role plays to help you practise your new skills

Permanent commitment

• How to ensure lasting influence
• Get real not token agreement
• See it past the new toy stage

During the course we will use the case studies you have provided: this is your chance to get a solution for one of your persuasion needs.

Before attending the workshop you will be asked to complete a questionnaire to help you think about your approach to those you seek to influence. How many of the six key skills can you claim as your own?

What you will gain

After completion of this course you will be able to:

• Influence all types of individual
• Understand why some people are more difficult than others to persuade yet still persuade them
• Use your behaviour to help others accept your ideas
• Understand how to build very high levels of rapport
• Build a permanent commitment to any changes you introduce

Who will benefit?

Anyone who needs to get the rest of the department, the rest of the organisation, the rest of the family or the rest of the world on their side.

Trainer

Institute of Internal Auditors