The Balanced Scorecard

Principles, practicalities, progress and pitfalls

Course overview

This course delivers an understanding of the principles, practicalities and pitfalls of implementing the balanced scorecard in the context of the business’ need to deliver strategic intent.

Programme

• Role, benefits, and usage patterns of the balanced scorecard
• Structure of the scorecard, the famous four perspectives, and the critical role of strategy mapping
• Detailed business case studies, including organisational cascades; and using scorecard principles to execute strategic intent effectively
• Practical syndicate working
• Overcoming the obstacles to the successful adoption of a scorecard
• The importance and use of personal action planning checklists

What will you gain?

• Explore the critical and fundamental role of strategy maps and how to create them

• Acquire a powerful structure for inspiring high performance through building strategy focused performance management information that can be cascaded throughout the organisation
• Understand how vision, strategy, objectives, measures, targets, initiatives, key performance indicators (KPIs) and their ownership can be brought together into one comprehensive and extremely powerful performance management framework
• Examine the broader organisational issues associated with successful balanced scorecard implementation
• Evaluate the practical application of the balanced scorecard to your own organisation and become focused on what to do next.

Who will benefit?

• CEOs, MDs, FDs and other board/business unit members concerned with defining, articulating, communicating, and delivering strategic intent
• Management accountants, IT directors and others responsible for the preparation, analysis and presentation of financial and non-financial information to help assure the delivery of the strategy.

Trainer

• Gary Ashworth.