Cancellation period

Cancellation terms will apply once a completed booking has been received (inclusive or exclusive of payment). Please note that cancellations can only be accepted in writing and are subject to the following conditions:

Free-to-attend events

Complimentary places at conferences

Non-attendance charges

One-day event £125.00 + 15% administration fee (plus VAT)
Two-day event £250.00 + 15% administration fee (plus VAT)

Delegate instructions

Delegate instructions are sent to all delegates before the start of an event. If you have not received your delegate instructions 72 hours before the event please notify a member of the ACT events team by calling +44 (0)20 7847 2589 or emailing The ACT accepts no responsibility for non-receipt of joining instructions and a non-attendance charge will not be waived under such circumstances.


Payment is due 21 days from invoice date or before the event takes place, whichever is soonest. In order to keep your place secure full payment must be received prior to the event.

Payment methods

BACS Payments should be made to: ACT (Administration) Ltd, National Westminster Bank: sort code 60-00-01, account number 01053760. Please quote your invoice number as a reference. Credit card details can only be accepted through our secure online system, by telephone, or by fax or post to the address below. Please note that credit card details via email cannot be accepted under any circumstances.

Bookings and cancellation address

The Events Team,  The Association of Corporate Treasurers, 150 Minories London EC3N 1LS United Kingdom
+44 (0) 20 7847 2540

Consent to filming

The ACT films, records and photographs its events for broadcast on, among other things, its website. By booking a place at an event you confirm your agreement with the ACT that:

If you don’t consent to the ACT filming, recording or photographing you at the event then please notify the cameraperson or photographer at the time and email