Assessment Frequently Asked Questions

Please read our assessment FAQs below. If your question is not fully covered, or you have a question about the assessments that is not answered here, please contact us at: assessment@treasurers.org.

Membership

What is the ACT Learning Academy? +
The ACT Learning Academy is the ACT’s in-house learning centre. Offering maximum flexibility and focused on preparing you for success in your ACT assessments. The ACT Learning Academy delivers resources online through the latest learning management system.

Assessment

Do I need to be an ACT member to book and sit an assessment? +
You need to hold some form of membership of the ACT whilst you study an ACT qualification or take an ACT Assessment. The type of membership you need to hold will depend on which qualification you are studying for:

Certificate in Treasury Fundamentals and Award in Cash Management Fundamentals – eAffiliate member
Certificate in Treasury and Certificate in International Cash Management – Student member
Diploma in Treasury Management – Affiliate member or a student member if you have transferred over from the old qualifications or you have come through the Direct Entry route
Advanced Diploma in Treasury Management – Associate member or a student member if you have come through the Direct Entry route

You can't book or take an assessment if your membership is not up to date.

Do I have to book to sit an assessment? +
Yes, you will need to complete an online assessment booking form and pay a fee for each assessment you wish to take.
What happens if I miss the assessment booking deadline? +
It is very important you book your assessment by the published dates, as we are unable to accept any bookings after the deadline. If you miss a particular deadline, you will need to book on the next exam session, once the booking window opens.

You can view the published assessment dates and booking deadlines on each course assessment page.

What do I need to know to take an assessment online? +
Support guides and information on how to prepare yourself for your online assessment are available on the Assessment Need to know page. It is extremely important that you read all the information on our web pages and in our emails prior to your exam to ensure you are sufficiently prepared.
Do I need photo ID to sit an exam online? +
You will need to show photo ID during the check in process of your exam. You will be asked to hold up the photo ID to the webcam or show it to the live proctor. Accepted IDs include: a valid passport or travel document, driving license or identity card. If you do not show your ID or it is not a valid ID, you will be disqualified, and you will need to re-take your exam.
What is the duration of the assessments? +
Certificate in Treasury Fundamentals (CertTF)
One online multiple-choice exam (MCQ)
Duration: 90 minutes, but please allow an additional 30 minutes for the check in process prior to starting your exam.

Certificate in Treasury (CertT)
One online written exam for each unit (five exams in total)
Duration: each exam is two hours, but please allow an additional 30 minutes for the check in process prior to starting your exam.

Diploma in Treasury Management (AMCT)
Units 1 and 2 are three hour online written exams.
Units 3, 4A and 4B are submitted assignments (6,000 words each).

Advanced Diploma in Treasury Management (FCT)
One online written exam.
Duration: Four hours, with 30 minutes of reading time. Please allow an additional 30 minutes for the check in process prior to starting your exam.

Award in Cash Management Fundamentals (AwardCMF)
One online multiple-choice exam (MCQ).
Duration: Two hours, but please allow an additional 30 minutes for the check in process prior to starting your exam.

Certificate in International Cash Management (CertICM)
One online written exam.
Duration: Three hours, with 15 minutes of reading time. Please allow an additional 30 minutes for the check in process prior to starting your exam.

Can I defer an assessment? +
We do not accept deferrals, you choose to opt in to take your assessment when you are ready.
Do I have to pay again to retake an assessment if I fail or can’t attend? +
Yes, you will need to complete the online assessment booking form and pay the relevant fee.
What is Surpass? +
Surpass is the system used by our candidates to sit their assessments.
Who are ProctorExam? +
ProctorExam delivers the remote invigilation software that is used for the online assessments. There is a video available on our Assessment Need to know page to help you familiarise you with the system.
Are there practice exam papers I can look at? +
If you have purchased the online learning, these are available to you in the Learning Academy. If you no longer have access to the Learning academy, please contact ACT assessment
What is a Proctor? +
A proctor is an American term for an invigilator.
When I book my assessment does that mean it is also scheduled in Surpass and ProctorExam? +
Yes. There is no need to schedule your assessment time, this is done automatically for you and you are able to start your exam at any point during the exam window. However, you must ensure you have provided the correct time-zone when making your assessment booking to ensure your exam is available at the planned time. Please check the Assessment window for your exam for further details .
What are the technical requirements for using ProctorExam? +
Details on the technical requirements are available on the on the Assessment Need to know page for further details
Where can I sit my assessment? +
You can sit your assessment anywhere using your PC/Laptop providing it meets the minimum requirements as stated on the Assessment Need to know page. We recommend students do not sit at work, or use a work laptop, due to possible firewall issues. If you choose to sit at work or use a work laptop, it is your responsibility to ensure you have fully tested your equipment in advance to ensure there are no issues prior to and during your exam.
Do I need to test my equipment before taking an assessment online? +
Yes, you must test your equipment in advance of your exam day. You will be emailed a link approximately two weeks before your exam window to help test your equipment. However please read through the Assessment Need to know page to help prepare you in advance of checking your equipment.
Can I use my own calculator in an online assessment? +
Yes, you are allowed to take your own calculator in to exam. Your calculator must meet the requirements stated on the Assessment Need to know page and you will be required to hold up your calculator during the check in process. An on-screen scientific calculator will also be provided as part of the assessment software.
How and when will I receive my assessment results? +
For the Certificate in Treasury Fundamentals (CertTF) and Award in Cash Management Fundamentals (AwardCMF), you will receive a provisional indication of pass or fail on screen at the end of the assessment.

Your confirmed result will be available for you 5 working days after the final exam in the exam window.

For the Certificate in Treasury, the Diploma in Treasury Management (AMCT), the Certificate in International Cash Management (CertICM) and the Advanced Diploma in Treasury Management (FCT) your results will be marked and moderated before receiving an email notifying you that your results are available Published result dates for the CertT, CertICM, the Diploma and the Advanced Diploma are available to view on each assessment course page.

When do I see my results on the website? +
If you agree to your details being published on our website, these will be published within two weeks of the result release date. You will receive an email to confirm how you would like to see your name and organisation appear on the webpage one week after the exam results are released.
What is the structure of the assessments? +
The structure of our qualifications allows you to focus on the key subject areas associated with each unit, and importantly, how that knowledge applies to practice. The assessments for the qualifications have been designed to help develop the skills and competencies associated with treasury roles and as such, for the Certificate in Treasury and the Diploma in Treasury Management each unit will have its own assessment. This will enable you to see your progress as you go, rather than taking just one assessment having completed the studies for an entire qualification.

The assessments for CertTF, CertT, Units 1 & 2 of the Diploma in Treasury Management and the exam for the Advanced Diploma in Treasury Management will be online and remotely invigilated. This means that you will be able to take your assessments at a place that is convenient to you, so you won’t have to travel to and from exam centres, which will reduce the time, stress and personal costs associated with assessments.

Remote invigilation is probably a new experience for most, but by using screen sharing technology and real-time invigilation, ACT can be assured of a secure exam environment, even if the test is taken in your home, which makes taking an exam more relaxed and certainly convenient.

How and when do I get my pre-seen case study (Diploma in Treasury Management Units 1 and 2 and Certificate in International Treasury Management)? +
Your case study is available no later than two weeks prior to the assessment date. You will receive an email to tell you when it is available.
How and when do I get my Diploma in Treasury Management assignment brief (Diploma in Treasury Management Units 3, 4a and 4B? +
Your assignment will be available no later than 4 weeks before the deadline date to submit. You will receive an email to tell you when it is available.
How and when do I submit a Diploma in Treasury Management assignment? +
You will submit your completed assignment by the published deadline within Surpass. For the published deadlines visit the Diploma in Treasury Management assessment page.

Post Assessment Services

When do I apply for Post Assessment Feedback (PAF)? +
You can apply for a PAF from the time you receive your results for the Certificate in Treasury Management, the Diploma in Treasury Management, and Certificate in International Cash Management Units 3-7 only. We recommend applying for a PAF once you have reviewed the past paper.
Due to the nature of multiple choice assessments we do not provide PAFs for these assessments.
You can find more information on the process on our Post Assessment Services webpage.
How do I order my transcript or replacement certificate? +
You can order your transcript or replacement certificate by using our booking forms for either service.
You can find more information on this process on our Post Assessment Services webpage.

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