Terms and Conditions

ACT legal notices and terms & conditions

The following constitute the terms and conditions to which applicants agree when booking any qualification (Terms and Conditions). Throughout the Terms and Conditions the ACT means ACT (Administration) Limited and The Association of Corporate Treasurers. The ACT reserves the right to review and update these periodically.

1. Registration and Booking +
In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

1. Registration with the ACT (creating an account)
Before you book onto an online course, intensive revision, 1 to 1 coaching session or an assessment we require you to register to create an account and provide certain information about yourself.

In doing this, you agree to:

  • Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form.
  • Maintain and promptly update the data we hold by logging into your account and updating via ‘My profile’.

2. Student membership
You purchase and become a Student member for each qualification you book on to. You need to purchase this at the same time as the Online course.

Your Student membership will be valid for the duration of your ACT Learning Academy learning licence.
More information on being a member is available here »

We cannot invoice for fees or accept payment by instalments.

3. Booking an AwardCMF, CertTF, CertT or DipTM course
Online courses can be booked via the booking forms available on the ACT Learning Academy website. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

When you submit a booking for an online course, your submission represents an offer to the ACT to book you onto the course or unit you selected. On submission of the online course form you will receive an automated summary email of your selection.

The ACT will accept your offer by entering your booking onto the ACT system and sending you an email confirming that you have been booked together with information on starting your studies.

4. 1-to-1 Coaching
A 1 to 1 coaching session can be booked via the booking forms available on the ACT Learning Academy website. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

When you submit a booking for a 1 to 1 coaching session, your submission represents an offer to the ACT to book you onto a coaching session and pass your contact details to its tuition supplier for the sole purpose of delivering the 1 to 1 coaching session. On submission of the booking form you will receive an automated email summarising your selection.

The ACT Will accept your offer by entering you onto the ACT system and sending you an email confirming that you have been booked. Your course tutor will contact you within 5 working days to schedule appointments.

5. Booking a CertTF, CertT or DipTM intensive revision workshop
Revision workshops can be booked via the booking forms available on the ACT Learning Academy website. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

When you submit a booking for a revision workshop, your submission represents an offer to the ACT to book you onto the workshop you selected. Your booking is for the full duration of the workshop. On submission of the booking form you will receive an automated summary email of your selection.

The ACT will accept your offer by entering you onto the ACT system and sending you an email confirming that you have been booked together with information on your workshop.

6. Booking the CertICM online course and tuition school programme

When you book onto the CertICM online course you must also book your chosen tuition school at the same time, before the advertised deadline. You can book onto a CertICM online course and tuition school via the booking form available on our website. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

When you submit a booking for a CertICM online course and tuition school, your submission represents an offer to the ACT to book you onto the CertICM online course and the tuition school you selected. On submission of the CertICM online course and tuition school form you will receive an automated summary email of your selection.

The ACT will accept your offer by entering your booking onto the ACT system and sending you an email confirming that you have been booked together with information on starting your studies.

7. Booking accommodation for the CertICM tuition school
All bookings for accommodation must be made directly with the venue. Please contact the venue for further information.

8. Booking your assessment
Assessment booking forms are available on the ACT website at assessment. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

When you submit an assessment booking form your submission represents an offer to the ACT to book you onto the assessment you selected. On submission of the assessment form you will receive an automated summary email of your selection.

The ACT will accept your offer by entering the booking onto the ACT system and sending you an email confirming that you have been booked together with information on taking your assessment.

9. Prices and sales taxes/VAT
Sales taxes (VAT, TVA etc) are charged at the applicable rate depending on the product and/or customer.

Notice of new pricing will be given in advance, but the ACT reserves the right to change prices listed without notice.

10. Payment
Fees must be paid at the point of booking via Worldpay’s secure online payment process.

We cannot invoice for fees or accept payment by instalments.

All major credit and debit cards are accepted. A receipt will be sent to you by email from Worldpay confirming payment. Worldpay will receive the information needed to verify and authorise your payment card and to process your order and are under strict legal and contractual obligations not to disclose this information to third parties.

Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. The ACT will not accept any liability for costs incurred as a result of applications deemed void in this manner.

11. Prevailing terms and conditions
Please note that this and all other ACT pre-contractual documentation shall not constitute an offer. All services provided by ACT are on the basis of these Terms and Conditions and if you wish to engage any ACT services we shall only provide them if you accept the Terms and Conditions. If you offer to engage ACT on your own terms and conditions then we shall only accept your offer subject to the Terms and Conditions, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions.

2. Learning +
In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

1. ACT Learning Academy
After booking onto an online course you will be given access to the ACT’s Learning Academy. By using the Learning Academy you agree to these Terms and Conditions, if you do not agree to these terms, you cannot use the site.

Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.

1.1 Ownership and intellectual property rights
The Learning Academy site is owned by the ACT. The content provided on this site together with all materials provided for student learning including design, software, code, graphics, text documents and audio are owned by the ACT. No content in whole or in part of the Learning Academy may be copied, reproduced, uploaded, posted, displayed, or linked to in any way without the prior permission of the ACT. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

1.2 Discussion forums
The discussion forum is provided for private and non-commercial use and for the exchange of lawful, relevant, fair and appropriate information, feedback and comment. Any other use of the forums is strictly prohibited.

We reserve the right to remove or amend without notice comments that:

  • Are considered likely to disrupt, provoke, attack or offend others
  • Are racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable
  • Contain swear words or other language likely to offend
  • Break the law or condone or encourage unlawful activity. This includes breach of copyright, defamation and contempt of court.
  • Advertise products or services for profit or gain
  • Are seen to impersonate someone else
  • Are written in anything other than English
  • Contain links to other website without the express prior consent of the ACT
  • Unattributed quotations used beyond accepted fair use

The use of such comments may lead to account suspension or termination.

1.3 Ask the Tutor email service
The Ask the Tutor email service is provided for private and non-commercial use and for the exchange of lawful, relevant, fair and appropriate information, feedback and comment. Any other use of the email is strictly prohibited.

We reserve the right not to respond to any email that:

  • Are considered likely to disrupt, provoke, attack or offend others
  • Are racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable
  • Contain swear words or other language likely to offend,/li>
  • Break the law or condone or encourage unlawful activity. This includes breach of copyright, defamation and contempt of court.
  • Advertise products or services for profit or gain
  • Are seen to impersonate someone else
  • Are written in anything other than English

The use of such comments may lead to account suspension or termination.

2. ACT Learning Academy Personal Development Profile Tool - DipTM Unit 3
If you are studying unit 3, The treasury manager as part of the Diploma in Treasury Management, you will be able to use the ACT Learning Academy Personal Development Tool.

ACT licenses the tool from a third party supplier (Lexonis Limited, Lexonis) and you access the site via the ACT Learning Academy using your ACT log in details.

In using the Lexonis site you must agree to the Lexonis Acceptable Use Policy (AUP). You can take a look at the policy here.

3. Learning Academy CertTF, CertT or DipTM intensive revision workshops

3.1 Ownership and intellectual property rights
All Learning Academy materials are owned by the ACT. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials, are owned by the ACT. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the ACT’s prior permission. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

3.2 Special requirements at the revision workshop
The ACT will make every effort to accommodate special requirements that have been notified in advance on the booking form.

3.3 Health and safety at the revision workshop
You must comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises at which workshops are provided.

3.4 Invitation letters
Should a participant require an invitation letter from the ACT, we are able to provide this as long as full payment of the workshop fee has been received. The ACT is not able to act on behalf of the participant and is not responsible for any costs incurred by failure to obtain a full visa.

3.5. Behaviour
The ACT reserves the right to remove any delegate from a workshop whose behaviour is deemed inappropriate by the ACT or its tutors. This would result in no refund of fees or other costs being paid.

3.6 Tutors
The ACT shall provide such tutors to present the workshops as it, in its sole discretion, deems fit and the ACT shall be entitled at any time to substitute any tutor with any other person who, in the ACT’s sole discretion, it deems suitably qualified to present the relevant workshop.

4. Learning Academy CertTF, CertT or DipTM 1 to 1 coaching service

4.1 Ownership and intellectual property rights
All Learning Academy materials are owned by the ACT. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials, are owned by the ACT. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the ACT’s prior permission. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

4.2 Booking deadline
The 1 to 1 coaching service may be booked at any time and there is no booking deadline. However, if coaching is required in preparation for an assessment, students must allow a minimum of ten working days between booking and their intended assessment date. If sufficient notice is not received, the ACT cannot guarantee that the coaching will be delivered before the assessment.

4.3 Network requirements
1 to 1 coaching service is a remote service, delivered via telephone/ skype or email (as agreed between student and the ACT upon booking). You must ensure that your internet and/or telephone connection is adequate prior to booking.

4.4 Behaviour
The ACT reserves the right to remove any student from the coaching service whose behaviour is deemed inappropriate by the ACT or its tutors. This would result in no refund of fees or other costs being paid.

4.5 Tutors
The ACT shall provide such tutors to deliver coaching as it, in its sole discretion, deems fit and the ACT shall be entitled at any time to substitute any tutor with any other person who, in the ACT’s sole discretion, it deems suitably qualified to present the relevant workshop.

5. Learning Academy CertTF, CertT or DipTM webinars and podcasts

5.1 Ownership and intellectual property rights
All Learning Academy materials are owned by the ACT. All intellectual property rights in all materials available from the Learning Academy, including the audio of all webinars and podcasts, are owned by the ACT. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the ACT’s prior permission. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

5.2 License agreement
You will have access to the webinar and podcasts materials for each unit of study you are booked onto for the duration of the online course licence period.

5.3 Technology
The ACT does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

5.4 Behaviour
The ACT may offer additional live webinars for students to book at an additional cost. The ACT reserves the right to remove any delegate from a live webinar whose behaviour is deemed inappropriate, including by submitting a message that falls within the restrictions set out in 1.2 above, by the ACT or its tutors. This would result in no refund of fees or other costs being paid.

5.5 Tutors
The ACT shall provide such tutors to present the workshops as it, in its sole discretion, deems fit and the ACT shall be entitled at any time to substitute any tutor with any other person who, in the ACT’s sole discretion, it deems suitably qualified to present the relevant webinar or podcast.

6. Learning Academy CertICM tuition schools

6.1 Ownership and intellectual property rights
All Learning Academy materials are owned by the ACT. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials, are owned by the ACT. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the ACT's prior permission. Any such use is strictly prohibited and will constitute an infringement of the ACT's intellectual property rights.

6.2 Special requirements at the tuition school
If you have any special requirements please notify the venue directly.

6.3 Health and safety at the tuition school
You must comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises at which tuition schools are provided.

6.4 Invitation letters
Should a participant require an invitation letter from the ACT, we are able to provide this as long as full payment of the CertICM online course and tuition school fee has been received. The ACT is not able to act on behalf of the participant and is not responsible for any costs incurred by failure to obtain a full visa.

6.5 Behaviour
The ACT reserves the right to remove any delegate from a tuition school whose behaviour is deemed inappropriate by the ACT or its tutors. This would result in no refund of fees or other costs being paid.

6.6 Tutors
The ACT shall provide such tutors to present the tuition schools as it, in its sole discretion, deems fit and the ACT shall be entitled at any time to substitute any tutor with any other person who, in the ACT's sole discretion, it deems suitably qualified to present the relevant tuition school.

7. Cancellation

7.1 Cancellation of an AwardCMF, CertTF, CertT or DipTM online course
You may cancel an online course up to 30 days from the date of your booking unless you have already accessed your online material through the Learning Academy. If you have not accessed your online materials in those 30 days, your payment will be refunded in full.

If you have purchased the CertT or DipTM online course bundle, have accessed the online materials for some but not all of the units and request to cancel within 30 days from the date of the booking, you will be given a refund for the units that you have not accessed. Your refund will be calculated by deducting the individual unit fee for each unit accessed from the bundle fee that you paid. The remaining amount will be refunded back to you.

Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.

Your AwardCMF, CertTF, CertT or DipTM online course booking may not be transferred to another individual.

7.2 Cancellation of a CertTF, CertT or DipTM intensive revision workshop
If you cancel a CertTF, CertT and DipTM revision workshop up to 28 days before the start of the workshop you will be entitled to a 50% refund. Thereafter no refund is due. Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.

Your CertTF, CertT or DipTM Intensive Revision booking may not be transferred to another individual.

7.3 Cancellation of a CertICM online course and tuition school programme
You may cancel a CertICM online course and tuition school 14 days from the date of your booking unless you have already accessed your online materials through the Learning Academy.

No refund will be due if you have accessed your online materials.

If you haven’t accessed your online course materials and decide to cancel a CertICM online course and tuition school programme more than 60 days before the first course day of the tuition school you will be entitled to a 50% refund.

No refunds shall be due for any cancellations made less than 60 days before the first course day of the tuition school.

Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer

If you do not attend your tuition school and do not notify us no refund will be granted. We will assume you have cancelled from the course and will no longer contact you.

If you wish to cancel a CertICM online course and tuition school, but would like to substitute your place to an alternative person, this may be agreed so long as the request is made at least 2 months before your scheduled tuition. Where such a substitute is agreed, an administrative fee of £75 will be charged.

UK tuition school: Please note for any booking of the accommodation you will be contracted with the Venue’s terms and conditions, not the ACT’s, and will be subject to the venue’s cancellation policy. Please contact the venue directly for further information.

7.4 Cancellation of a 1 to 1 Coaching service
If you cancel your 1 to 1 Coaching within 14 days after your booking is confirmed you will receive a full refund, as long as your coaching has not begun. No refund will be due if you are provided with a coaching session, or part thereof. If you cancel your 1 to 1 Coaching 15 days or more after your booking is confirmed, you will not be entitled to a refund or exchange.

7.4 Transferring your place on an intensive revision workshop
There is no charge for transferring your booking to the same workshop on an alternative date provided you:

  • have not previously transferred the workshop
  • notify the ACT no less than 28 days before the start of your workshop.

However, where 14-27 days' notice is given, a transfer fee of 20% of the workshop fee (plus VAT) will be charged. The transfer fee must be received by ACT no later than 72 hours before the start of the workshop initially booked.

If you give notice of 13 days or less, you will not be permitted to transfer to an alternative date and you will not be eligible for a refund.

If you have already transferred your workshop once and are requesting to transfer again, you will be charged a transfer fee of 20% of the course fee (plus VAT), regardless of when you request the transfer.

If the workshop price increases after your initial booking and you wish to transfer to a workshop of a higher price (e.g. following an annual price increase), you will be required to pay the difference in price plus any transfer fees, if applicable, each time you transfer your booking.

All workshop transfers are subject to availability.

7.6 Transferring your place on a CertICM tuition school
Transfers from the CertICM tuition school are not normally permitted. In exceptional circumstances where such a transfer is allowed a fee for the transfer will be charged, as follows:

From the date of booking up until 30 days before the start of your school: £150 + VAT
29 days to 1 day before the start of your school: 50% of the Online course fee + VAT*

*This transfer fee will be based on the online course fee of the tuition school you will be transferred onto

Transfers will be processed once payment has been received.

All tuition school transfers are subject to availability

The total charge will be subject to sales tax where applicable.

7.7 Cancellation of a CertTF, CertT and DipTM intensive revision workshop by the ACT
The ACT reserves the right to cancel a workshop up to and including the day of the workshop in extreme circumstances. If the ACT has to cancel a workshop, the following will apply:

  • the ACT will try to reschedule the workshop and will inform you of dates and location
  • if the ACT is unable to reschedule the workshop or you are unable to attend the new dates, it shall refund 100% of the fee
  • Any travel costs incurred are entirely the delegate’s responsibility. The ACT does not accept any liability for reimbursement of travel costs.

    Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.

    7.8 Cancellation of a webinar by the ACT
    The ACT reserves the right to cancel a webinar up to and including the day of webinar in extreme circumstances. If the ACT has to cancel a workshop, the following will apply:

    • the ACT will reschedule the webinar and will inform you of the date
    • if you are unable to participate in the webinar on the new date, you will still have access to the recording of the webinar after the event
    • no refund will be made

    7.9 Cancellation of a CertICM tuition school by the ACT
    The ACT reserves the right to cancel a tuition school up to and including the day of the tuition school in extreme circumstances. If the ACT has to cancel a tuition school, the following will apply:
    - The ACT will try to reschedule the tuition school and will inform you of dates and location
    - If the ACT is unable to reschedule the tuition or you are unable to attend the new dates, it shall offer you a 100% refund of the fee
    - Any travel costs incurred are entirely the delegate’s responsibility. The ACT does not accept any liability for the reimbursement of travel costs.
    - Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.

    3. Assessment +
    In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

    1. Assessment systems

    1.1 The ACT uses an online system for you to schedule and take your assessment which will be remotely invigilated (proctored), and to submit assignments which are subject to plagiarism software. Once you have made a booking for an online assessment you will be given access to this system. By using the online system you agree to the Terms and Conditions, if you do not agree to these terms, you cannot use the site.

    1.2 The software underlying and the content provided on the online system together with all material is licensed and owned by the ACT. No software or content in whole or in part on the system may be copied, reproduced, uploaded, posted, displayed, or linked to in any way without the prior permission of the ACT. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

    2. Systems checks required for remotely invigilated assessments

    2.1 Your exam will be invigilated remotely by ACT’s subcontractor, Proctor U, Inc. You must visit Proctor U’s Help Desk at www.proctoru.com/testitout before the date of your exam. Proctor U will carry out an automated system check on the device you will be using to take the exam, and to ensure the device has the technical functionality required to take that exam. The ProctorU Help Desk can connect you to a remote technician to resolve any issues if needed.

    2.2 Under ProctorU Terms of Service you agree to:

    i) authenticate your identity if requested by ProctorU using the then-current methodology employed by ProctorU. Information obtained during the identity authentication process will be retained by ProctorU or by ProctorU licensor and may be shared with the ACT.
    ii) allow ProctorU to monitor you by webcam, such monitoring may be conducted by a live person (an invigilator referred to by Proctor U as a proctor) in real time or recorded and reviewed later.
    iii) you agree to scan your premises using your webcam when requested by the proctor. ProctorU may record or tape this interaction.
    iv) understand that ProctorU will remotely connect to your computer in order to monitor your computer screen and, if required, to assist you with technical issues that may occur during a proctored test or examination. You acknowledge that our proctors will, in addition to viewing you and your surroundings via webcam, be listening to you, monitoring your computer screen, and that you agree to maintain audio contact during the proctoring session. Further, ProctorU may tape or record your entire session and you acknowledge that ProctorU is not responsible for anything that appears on your webcam or desktop.
    v) allow ProctorU to take a photo of you to keep on file (together with all other personal data provided by you to ProctorU) for five years unless you notify assessment@treasurers.org to delete your personal data after your period of study.
    vi) the transfer by the ACT of your information and personal data to ProctorU notwithstanding that this is a transfer outside the EEA (specifically to the USA) on the basis that the transfer is necessary for supplying you with the services you wish to obtain from the ACT (namely the online invigilation, or proctoring, services).

    To use the remote invigilated system you will be asked to agree to ProctorU Terms of Service, these are also available here.

    3. Plagiarism software detection

    3.1 The assignment you submit will be subject to the ACT’s Plagiarism and Collusion Policy.

    3.2 You agree that all required assignments may be subject to submission for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted assignments will be included as source documents in the Turnitin.com reference database solely for the purpose of detecting plagiarism of such assignments. Use of the Turnitin.com service is subject to the Usage Policy posted on the Turnitin.com site.

    When you submit an assignment for marking via the ACT eAssessment Centre you must agree to the Turnitin Acceptable Use Policy.

    4. Cancellations and deferrals of an assessment

    4.1 Assessment fees are non-refundable. If you are unable to sit your assessment you may book for a future assessment and a further assessment fee will be payable. You must notify the ACT Assessment team as soon as possible and no later than 24 hours before the assessment date.

    4.2 In exceptional circumstances, such as ill-health or a family bereavement, we will consider a deferral of your assessment. You must notify the ACT Assessment team as soon as possible and no later than 48 hours after the assessment date. The ACT reserves the right to request evidence, for example a medical certificate. Please note a work-related matter does not constitute an exceptional circumstance.

    5. Photographic Identification

    All students taking an ACT exam will be required to provide photographic identification to the invigilator. Photographic ID can be in the form of a driving license, passport or national identity card.

    6. Reasonable adjustment and special consideration

    6.1 The ACT is committed to providing equal opportunities for all students. We can provide reasonable adjustment to assist students who have pre-existing conditions, so as not to be disadvantaged. Each condition is treated on an individual basis and medical evidence will be required. Please refer to the Reasonable Adjustment policy.

    There is a Reasonable Adjustment form available for you to complete at the time of booking your assessment and no later than two weeks before the assessment date. If you require reasonable adjustment for a pre-existing condition you will be required to upload supporting documentation if you wish to make this request. The form is available in each individual qualification assessment webpage: Reasonable adjustment form.

    6.2 If there are extenuating circumstances at or around the time of your assessment, you may be eligible for special consideration. A request must be made within 21 days of the assessment start date and supported by relevant evidence. Please see the Special Consideration Policy.

    4. MCT +
    In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

    1. Registration with the ACT (creating an account)
    Before you book onto an online course we require you to register to create an account and provide certain information about yourself. In doing this, you agree to:

    • Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form.
    • Maintain and promptly update the data we hold by logging into your account and updating via ‘My profile’.

    2. Membership
    All students must retain membership of the ACT throughout their course and assessments and are required to abide by the ACT's Ethical Code and Disciplinary Rules.

    3. Booking your MCT Programme
    Booking forms are available on the ACT website here. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form. When you submit the online booking form your submission represents an offer to the ACT learning and development team to book your programme as requested. On submission of the form you will receive an email confirmation that your request has been received, providing a summary of the details. Once you have been enrolled you will be sent an email to confirm your qualification booking, your exam entry and any further details.

    4. Payment of fees
    Fees can be paid on-line via Worldpay at http://treasurers.org/makepayment or you have the option to be invoiced at the time of booking.

    4.1 When fees must be paid
    Fees must be paid within 21 days of an invoice being raised. This applies even if you have purchased something which may not be occurring till sometime in the future. Do not book on to a course if you are not able to pay within 21 days.

    4.2 What happens if you don’t pay your fee
    The contract is between the ACT and you, even if your employer is paying the fees. In the event of delays in payment by an employer, the responsibility for expediting the payment rests with you. If fees remain unpaid, you will not be entered for the examination and risk cancellation.
    Cancellation means that you are no longer a student of the ACT, and can only be reinstated on payment of your outstanding fees, along with a £75 re-joining fee.

    4.3 International student paying VAT
    We are obliged to charge you VAT wherever you live. We are supplying a qualification for which the point of delivery is legally deemed to be the UK and for this reason VAT is chargeable to anyone who takes one of our qualifications. We cannot negotiate this or waive the VAT in any case.

    Additional fees

    4.4 Paying a venue fee for the exams (non mainland UK students)
    If you sit your exams outside mainland UK you are responsible for any fees charged by the local exam venue for hosting your exam. The venue will be able to advise you on what costs are applicable.
    The ACT does not have control over these costs - they are at the discretion of the venue and are payable directly to the venue. It is not necessary to arrange your exam or pay your local venue when you enrol. We will write to you about this and provide you with the necessary information 10 weeks before the exam.

    4.5 Paying re-entry fees
    If you fail or are absent from an examination and wish to sit again a re-sit fee is payable. The re-sit fee covers all the costs associated with arranging and marking the examination.

    5. Study Materials

    5.1 The study materials are delivered online through the study site, supplemented by a text book. You will be sent the text book on payment of the course fee.

    5.2 Your course website will open one week before the published course start date. We will email you information on how to access the site on the day the course website opens.

    6. Refund and cancellation policy

    6.1 If you cancel before the start of the course, you are entitled to a refund of course fees paid, less:

    • an administration fee of £100; and
    • the cost of any course text books despatched prior to cancellation.

    6.2 If you cancel after the start of the course you are entitled to:

    • refund of 75% of the course fees paid if you cancel prior to the submission date of the first Tutor Marked Assignment (TMA1) for the course onto which you are enrolled*
    • a refund of 50% of the course fees paid if you cancel prior to the submission date of the second Tutor Marked Assignment (TMA2) for the course onto which you are enrolled*

    6.3 After the date for the submission of the second TMA no refunds will be given.
    * When you enrol on to MCT you elect to join a course with a defined start date and you are sent a course timetable which gives the submission dates for TMA1 and TMA2. If you then choose to defer your MCT course to one with a later start date, the terms of refund apply to the course onto which you enrolled, NOT the course to which you deferred.

    7. Confidentiality

    7.1 The ACT shall treat the project you submit to the ACT as part of your MCT programme (Your Project) as confidential.

    7.2 The ACT shall:

    • never publish Your Project or any part of it without your written consent;
    • only use Your Project for the purposes of marking and providing appropriate feedback to you; and
    • not disclose Your Project, or any of its contents, to anyone who is not a member of the ACT’s moderation panel, the ACT assessment team or the ACT’s project assessors.

    7.3 After the moderation panel has awarded Your Project its final mark, the ACT shall retain one electronic copy of Your Project on its server, with password protection, and securely destroy all other copies (whether hard copy or electronic). The ACT shall delete this one remaining electronic copy after 12 months following the award of the final mark for Your Project.

    5. Exemptions (APEL and RPL) +
    In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

    1. Accreditation of Prior Experiential Learning (APEL)
    The ACT has developed a route which allows very experienced treasury practitioners to gain direct entry to the Diploma in Treasury Management (DipTM) and gain the designatory letters AMCT. This route is called Accreditation of Prior Experiential Learning (APEL).

    Our APEL route to qualifying recognises experience and offers an opportunity for senior practitioners to demonstrate this to gain exemption from the Certificate in Treasury (CertT).

    1.1 APEL Stage 1 application:
    You can apply via the relevant form available on the ACT website here.

    You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

    On receipt of your application and payment, the ACT will send you a confirmation email within five working days giving you access to the APEL Self-Analysis tool.

    When completing the application form, you will be asked to provide contact details of someone who can independently verify your ratings. You will need to confirm that your verifier has agreed to supply us with their personal details. We shall not disclose these personal details to any third party. Please note that we may on occasion contact the verifier for quality assurance checks. It is your responsibility to get the ratings verified.

    ACT licenses the self-analysis tool from a third-party supplier (Lexonis Limited, Lexonis). You will be required to create a separate account with Lexonis before you can begin. Each time you use the tool you will need to log in to your Lexonis account.

    In using the Lexonis site you must agree to the Lexonis Acceptable Use Policy (AUP). You can take a look at the policy here.

    The APEL stage 1 fee is non-refundable irrespective of the outcome.

    1.2 APEL Stage 2 application:
    If appropriate following completion of Stage 1, you can apply for Stage 2. You can use the relevant form available on the ACT website here, where you will need to submit a personal statement. You will be required to log in to complete the form.

    On receipt of the application and payment, the ACT will send you a confirmation email within five working days.

    The personal statement will be sent to the APEL panel for review and will also be subject to the ACT’s Plagiarism and Collusion Policy (including the use of anti-plagiarism software).

    The outcome of your application will be notified to you by email. If you submit by the April deadline you will receive this in the following June, if you submit by the October deadline you will receive this by the following December.

    The APEL Stage 2 fee is non-refundable irrespective of the outcome.

    If you are eligible for exemption(s) you will be required to complete the exemption form and pay the relevant fee in order to obtain the exemption. You must do so before the expiry date quoted on your APEL Stage 2 confirmation email.

    When you submit an exemption form along with payment, your submission represents an offer to the ACT to exempt you from the unit(s) you selected.

    The ACT will accept your offer by entering the exemption(s) onto the ACT system and send you an email confirming that you have been exempted. The exemption fee is non-refundable.

    If you do not agree with your APEL outcome, please refer to the ACT’s Appeals Policy.

    2. Recognition of Prior Learning (RPL)
    The ACT grants exemptions for qualifications held by potential students through the recognition of certain degree and post graduate programmes as well as IFAC recognised accountancy qualifications. Full details are available here.

    You will be required to provide evidence of your prior learning in the form of a certificate and transcript with the year you qualified clearly visible.

    Exemptions can be booked via the form available on the ACT website here.You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

    When you submit an exemption form along with payment, your submission represents an offer to the ACT to exempt you from the unit(s) you selected.

    The exemption(s) can only be claimed for qualifications gained within the timeframe agreed with your University/Higher Educational body and the ACT as part of the agreement. It is the responsibility of both you and the University/Higher Educational body to be aware of this timeframe.

    The ACT will accept your offer by entering the exemption(s) onto the ACT system and sending you an email confirming that you have been exempted.

    The exemption fee is non-refundable.

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