Terms and Conditions

ACT legal notices and terms & conditions

The following constitute the terms and conditions to which applicants agree when booking any qualification (Terms and Conditions). Throughout the Terms and Conditions the ACT means ACT (Administration) Limited and The Association of Corporate Treasurers. The ACT reserves the right to review and update these periodically.

1. Booking learning, assessments, exemptions and post-assessment services+

1.1 Booking confirmation
Your booking will be processed by the ACT within five working days. Your booking is deemed complete once full payment is received and we send you a booking confirmation email.

1.1.1 Prevailing terms and conditions
This and all other ACT pre-contractual documentation shall not constitute an offer. All services provided by ACT are on the basis of these Terms and Conditions and if you wish to engage any ACT services we shall only provide them if you accept the Terms and Conditions. If you offer to engage ACT on your own terms and conditions then we shall only accept your offer subject to the Terms and Conditions, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions.

1.2 Membership for students
You must be a member of the ACT for the duration of your online course. If you are not booked onto an online course then you are not eligible for Student membership and you must obtain eAffiliate membership in order to book an assessment.

1.2.1 CertTF, CertT, the diploma (AMCT), AwardCMF, CertICM and direct entry to the Advanced Diploma
You must obtain Student membership for each online course you book onto. Your Student membership will be valid for the duration of your ACT Learning Academy learning licence or until you complete your qualification (whichever is soonest). You must obtain your Student membership at the time of booking your online course.

1.2.2 AMCT-qualified Advanced Diploma
You must renew your Associate Membership annually in May upon receipt of your invoice. You are bound by and subject to the ACT’s Ethical Code and Disciplinary Rules.

1.3 Learning bookings
You can book your online course, subsequent unit booking(s), coaching service, or intensive revision workshop(s) via the booking forms available on the ACT Learning Academy website.

1.3.1 Tuition/ residential school
You must attend a mandatory tuition/ residential school in order to complete the Advanced Diploma or the CertICM course. You must select your preferred tuition/ residential school dates at the time of booking your course but ACT reserves the right to make amendments to your selected date. Your booking must be received before the deadline advertised on the ACT Learning Academy website.
You are required to stay overnight at the venue chosen by the ACT for the duration of the UK tuition/residential school. You must pay overnight accommodation fees directly to the venue. ACT will reserve bedrooms at the venue and you must contact the venue directly, no later than 28 days before the start of the tuition/ residential school, to pay for your accommodation. You are required to adhere to the venue’s terms & conditions.

ACT shall make reasonable adjustments to the tuition/residential school arrangements to accommodate any special requirements you have in relation to a disability provided you have notified us of those requirements on your booking form. We may ask you to submit evidence to support your request but we shall hold this evidence in strict confidence for the purposes of processing your request and then ensure it is securely destroyed within a reasonable timescale.

1.3.2 Intensive Revision Workshop
Bookings must be made no less than seven days before the workshop start date.
ACT shall make reasonable adjustments to the intensive revision workshop arrangements to accommodate any special requirements you have in relation to a disability provided you have notified us of those requirements on your booking form. We may ask you to submit evidence to support your request but we shall hold this evidence in strict confidence for the purposes of processing your request and then ensure it is securely destroyed within a reasonable timescale.

1.3.3 Coaching Service
The coaching service may be booked at any time and there is no booking deadline. However, you must allow a minimum of 14 days between booking and your intended assessment date. If sufficient notice is not received, the ACT cannot guarantee that the coaching will be delivered before the assessment.
For the diploma units 1 and 2, coaching will not be delivered on or after the pre-seen case study release date. For the diploma units 3, 4A and 4B, coaching will not be delivered on or after the assignment release date.
Following your booking confirmation email, your course tutor will contact you within five working days to schedule appointments.
For CertT and the Diploma, the coaching service is limited to one booking per unit, per student. For CertTF, the coaching service is limited to one booking per student.
Coaching service is a remote service, delivered via telephone/ skype or email (as agreed between student and the ACT upon booking). You must ensure that your internet and/or telephone connection are adequate prior to booking.

1.4 Assessments, Exemptions and post-assessment services
Assessment booking forms are available on the ACT website at assessment. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

1.5 Your booking must be received before the deadline advertised on the ACT website. Prices and sales tax/ VAT
Sales taxes (VAT, TVA etc) are charged at the applicable rate depending on the product and/or customer.
Notice of new pricing will be given in advance, but the ACT reserves the right to change prices listed without notice.

1.6 Payment

1.6.1 Payment via Worldpay
With the exception of the Advanced Diploma online course, all fees must be paid at the time of booking via Worldpay’s secure online payment process. We cannot accept payment by instalments.
All major credit and debit cards are accepted. A receipt will be sent to you by email from Worldpay confirming payment. Worldpay will receive the information needed to verify and authorise your payment card and to process your order and are under strict legal and contractual obligations not to disclose this information to third parties.
If you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. The ACT will not accept any liability for costs incurred as a result of applications deemed void in this manner.

1.6.2 Payment via invoice (Advanced Diploma)
When you submit a booking with a request for an invoice for payment of the Advanced Diploma course, the ACT will act in good faith by entering your request onto the ACT system and granting restricted access to the Learning Academy. You will receive an invoice via email, which must be paid within 21 days of the invoice date.
You will receive access to the course on the course start date as long as full payment has been received. If payment is not received within 21 days your application may be deemed void and your access to the course revoked. The contract is between the ACT and you, even if your employer is paying the fees. In the event of delays in payment by an employer, the responsibility for expediting the payment rests with you.

1.7 Refunds, transfers and assessment deferrals

1.7.1 AwardCMF, CertTF, CertT and the diploma online course
You may cancel an online course up to 14 days from the date of your booking unless you have already accessed your online material through the Learning Academy. If you have not accessed your online materials in those 14 days, your payment will be refunded in full.
If you have purchased the CertT or DipTM online course bundle, have accessed the online materials for some but not all of the units and request to cancel within 14 days from the date of the booking, you will be given a refund for the units that you have not accessed. Your refund will be calculated by deducting the individual unit fee for each unit accessed from the bundle fee that you paid. The remaining amount will be refunded back to you.
Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.
Your AwardCMF, CertTF, CertT or DipTM online course booking may not be transferred to another individual.

1.7.2 CertICM online course and tuition school
You may cancel a CertICM online course and tuition school up to 14 days from the date of your booking unless you have already accessed your online materials through the Learning Academy. If you have not accessed your online materials in those 14 days, your payment will be refunded in full.
If you have not accessed your online materials and decide to cancel the CertICM online course and tuition school more than 60 days before the first course day of the tuition school you will be entitled to a 50% refund.
Refunds will be processed within 28 days of receiving your request to the original payer via the original method of payment.

If you have accessed your online materials through the Learning Academy site, no refund will be due.
If you request to cancel less than 60 days before the first day of the tuition school, no refund will be due.
If you do not attend your tuition school and do not notify us no refund will be granted. We will assume you have cancelled from the course and will no longer contact you.
As a general rule, you will not be permitted to transfer your place onto the next available CertICM tuition school, in the country you originally booked. In exceptional circumstances we may allow such a transfer and you may transfer your place on a CertICM tuition school but will be required to notify the Programme Manager in writing (which may be by email) [giving your reasons for the request] and to pay a transfer fee, as follows:

Notification Period Transfer fee
Between the date of booking up until 30 days before the start of the CertICM tuition school you originally booked £150 + VAT
Between 29 days to one day before the start of the CertICM tuition school you originally booked 50% of the fee for the online course & tuition to which you wish to transfer + VAT



You will be required to complete a transfer form and your request to transfer will be processed once the applicable payment has been received. All tuition school transfers are subject to availability.

1.7.3 Advanced diploma online course and residential school
You may cancel the Advanced diploma course up to 14 days from the date of your booking and your payment will be refunded in full.

If you request to cancel up to 6 weeks before the first day of the Residential school, you will be entitled to a 50% refund.

Refunds will be processed within 28 days of receiving your request to the original payer via the original method of payment.

In exceptional circumstances, such as ill-health or a family bereavement, you will be able to defer to the next cohort, if your request is made up to 6 weeks before the first day of the Residential school. Please note a work-related matter does not constitute an exceptional circumstance. You can only request to defer once. When you have been deferred your licence period will be extended.

1.7.4 Residential/Tuition school accommodation
Any accommodation booking you make for a UK residential/tuition school will be subject to the venue’s terms and conditions, not the ACT’s, and will be subject to the venue’s cancellation policy.

1.7.5 Intensive Revision Workshops
If you cancel a CertTF, CertT and DipTM revision workshop up to 28 days before the start of the workshop you will be entitled to a 50% refund. Thereafter no refund is due. Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.
Your CertTF, CertT or DipTM Intensive Revision booking may not be transferred to another individual.
All workshop transfers are subject to availability.
If you provide 28 days’ notice or more, you may transfer your place to an alternative Revision Workshop without incurring an additional charge. Your transfer request must be made in writing to your Programme Manager.
If you provide 14 to 27 days’ notice you may transfer your place to an alternative Revision Workshop but you will be charged a transfer fee. Your transfer request must be submitted, together with your transfer fee payment, via the online form available from your Programme Manager.
If your transfer request is received by your Programme Manager 13 days or less before the first day of your Revision Workshop, it will be declined.

Notification Period Transfer fee
13 days or less notice Not eligible to transfer. Book and pay for an alternative workshop date
14 to 27 days’ notice 20% of the cost of the workshop you wish to transfer to (plus VAT)
28 days’ notice or more You may transfer your place free of charge


1.7.6 Coaching Service
You may cancel your Coaching Service booking within 14 days after your booking is confirmed to receive a full refund, as long as your coaching has not begun. No refund will be due if you receive a coaching session, or part thereof. If you cancel your coaching session(s) 15 days or more after your booking is confirmed, you will not be entitled to a refund or exchange. Your Coaching Service booking may not be transferred to anyone else.

1.7.7 Assessments
Assessment fees are non-refundable. If you are unable to sit your assessment you may book for a future assessment and a further assessment fee will be payable. You must notify the ACT Assessment team as soon as possible and no later than 24 hours before the assessment date.
In exceptional circumstances, such as ill-health or a family bereavement, we will consider a deferral of your assessment. You must notify the ACT Assessment team as soon as possible and no later than 48 hours after the assessment date. The ACT reserves the right to request evidence, for example a medical certificate. Please note a work-related matter does not constitute an exceptional circumstance.

1.7.8 Exemptions
Exemption fees are non-refundable.

1.7.9 Post-assessment services
Post-assessment service fees are non-refundable.

1.8 Cancellations by the ACT

1.8.1 Intensive Revision workshop
The ACT reserves the right to cancel a workshop up to and including the day of the workshop in extreme circumstances. If the ACT has to cancel a workshop, the following will apply:

  • The ACT will try to reschedule the workshop and will inform you of the rescheduled dates and location
  • If the ACT is unable to reschedule the workshop or you are unable to attend the new dates, you will receive a full refund for that workshop
  • Any travel costs incurred are entirely the delegate’s responsibility. The ACT does not accept any liability for reimbursement of travel costs
  • Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer

1.8.2 Tuition/residential school
The ACT reserves the right to cancel a tuition/ residential school up to and including the day of the tuition/ residential school in extreme circumstances. If the ACT has to cancel a tuition/ residential school, the following will apply:

  • The ACT will try to reschedule the tuition/ residential school and will inform you of dates and location
  • If the ACT is unable to reschedule the tuition or you are unable to attend the new dates, it shall offer you a 100% refund of the fee
  • Any travel costs incurred are entirely the delegate’s responsibility. The ACT does not accept any liability for the reimbursement of travel costs
  • Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer
2. Learning +

2.1 ACT Learning Academy
After booking onto a learning product you will be given access to the ACT’s Learning Academy. By using the Learning Academy you agree to these Terms and Conditions, if you do not agree to these terms, you cannot use the site.

Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.

2.1.1 Ownership and intellectual property rights
The Learning Academy site is owned by the ACT. The content provided on this site together with all materials provided for student learning including design, software, code, graphics, text documents and audio are owned by the ACT. No content in whole or in part of the Learning Academy may be copied, reproduced, uploaded, posted, displayed, or linked to in any way without the prior permission of the ACT. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

2.1.2 Licence period and expiry
Your access to the Learning Academy is for a period of time as follows:

Learning product Licence period
CertTF 12 months from the booking confirmation date
CertT 24 months for all five units from the booking confirmation date
The diploma 36 months for all four units from the booking confirmation date
The advanced diploma 24 months from the course start date
AwardCMF 9 months from the booking confirmation date
CertICM 18 months from the booking confirmation date
Intensive Revision Workshops 90 days from the date of the workshop


We will send you two reminders throughout your licence period. We will notify you when your licence has expired and you will no longer be able to access or use the Learning Academy unless you can provide evidence of extenuating circumstances as per the ACT’s Learning Academy licence extension policy and we agree to extend your licence. This policy is available in Learning Academy (LMS).

2.1.3 Downloading your study guides
You may download your study guides from the Learning Academy before your licence expires to enable you to continue to study after your licence has expired. However, the syllabus may change and the study guides may be updated over time. If you download your materials you do so at your own risk because the ACT shall not have any responsibility or liability whatsoever for any downloaded study guides that subsequently become out of date.

2.1.4 Tutors
The ACT shall be entitled at any time to substitute any tutor with any other person who, in its sole discretion, it deems suitably qualified to deliver your learning.

2.2 Behaviour

2.2.1 ACT staff, tutors and venue staff
The ACT reserves the right to remove any student from the qualification whose behaviour is deemed inappropriate by the ACT or its tutors. This would result in no refund of fees or other costs being paid to the student.

2.2.2 Ask the Tutor email service and online course forum
The Ask the Tutor email service is provided for private and non-commercial use and for the exchange of lawful, relevant, fair and appropriate information, feedback and comment. Any other use of the email service is strictly prohibited.

When you post on the forum your first and last name will be visible to other users with permission to access the online course. When you use the Ask the tutor email service, your email address will be visible to the tutor.
ACT reserves the right to remove or amend without notice comments that:

  • are considered likely to disrupt, provoke, attack or offend others
  • are racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable
  • contain swear words or other language likely to offend
  • break the law or condone or encourage unlawful activity. (Including breach of copyright, defamation and contempt of court).
  • advertise products or services for profit or gain
  • we believe are intended too impersonate someone else
  • are written in anything other than English
  • contain links to other website without the express prior consent of the ACT
  • unattributed quotations used beyond accepted fair use

The use of such comments may lead to account suspension or termination.

2.2.3 Health and safety
You must comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises at which tuition/ residential schools and revision workshops are delivered.

3. Assessment +
In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

3.1 Assessment systems

3.1.1 The ACT uses an online system for you to take your assessment, which will be online invigilated (proctored), and to submit assignments which are subject to plagiarism checks. Once you have made a booking for an online assessment you will be sent further instructions on how to access to this system and any practice tests. By using the online system, you agree to the Terms and Conditions. If you do not agree to these terms, you cannot use the site.

3.1.2 The software underlying, and the content provided on, the online system together with all material is licensed and owned by the ACT. No software or content in whole or in part on the system may be copied, reproduced, uploaded, posted, displayed, or linked to in any way without the prior permission of the ACT. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.

3.2 Systems checks required for online invigilated assessments

3.2.1 Your exam will be invigilated online by ACT’s subcontractor, BTL Group Limited (BTL) and its subcontractor, ProctorExam (ProctorExam). You must ensure you complete the required system set up checks prior to the date of your exam. BTL will carry out an automated system check on the device you will be using to take the exam, and to ensure the device has the technical functionality required to take that exam. You can chat to live support to resolve any issues if needed

3.2.2 As required by BTL, you agree to the following system requirements:

3.2.2.1 Equipment requirements

i) Mobile device: You will need a mobile device or tablet on which you will download the ProctorExam app. Instructions for downloading the app will be provided during the system check process. Specifications are:

  • - Android 4.1 or higher
  • - iOS (Apple) 8.0 or higher - you can see your operating system version in the settings of your phone
  • - Ensure you can connect to WiFi so you don’t use up your data
  • - Ensure your mobile device can be plugged in for the duration of your exam.

System requirements:

  • - Bandwidth – A decent internet connection is required. Minimum speed: 1Mbit/s.
  • Tethering is not supported
  • - Operating System – Windows 7 or higher
  • - WiFi connection – candidate to be positioned where signal is strongest
  • - Web Brower – Current version of Google Chrome
  • - Webcam required
  • - Microphone required
  • - Audio required

3.2.2.2 Registration
i) You will be automatically scheduled for your exam which will trigger an email to be sent to you from ProctorExam, please double check your junk email folder if nothing appears in your main inbox.

3.2.2.3 System check
Your ProctorExam email will contain instructions on how to perform a system check to ensure your PC is set up and ready to go. However, before you perform your system check, we strongly advise you do the following:

i) Ensure you are using the latest version of Google Chrome. To update Google Chrome:

  • - On your computer, open Chrome.
  • - At the top right, click More.
  • - Click Update Google Chrome. If you don't see this button, you're on the latest version.
  • - Click Relaunch.

ii) Configure Google Chrome to not disable Flash upon closing the browser (Note: This affects all Flash sites, not just Surpass and ProctorExam).

  • - Type chrome://flags into the address bar and press Enter.
  • - Find ‘Enable Ephemeral Flash Permissions’.
  • - Select ‘Disabled’ from the dropdown menu.

iii) Configure Adobe Flash Player to allow the Surpass assessment platform. To do this:

  • - Type chrome://settings/content/flash into the address bar and press Enter.
  • - Ensure you have enabled the setting 'Ask First (recommended)'.
  • - Select the ‘Add’ button next to the ‘Allow’ list and enter your institution’s Surpass URL - act.surpass.com in the text field.
  • - Close the Content Settings screen and refresh your browser to enable Flash.

iv) Allow pop-ups for ProctorExam:

  • - Type chrome://settings/content in to the address bar and press Enter.
  • - Select Pop-ups from the Content Settings screen
  • - In ‘Allow’, click ‘Add’ and enter surpass.proctorexam.com
  • - Close the Content Settings screen and refresh your browser to enable Flash.

v) Please ensure you run your system check as soon as possible to avoid any unwanted problems just before your exam. Once you click on the system check link, you’ll be given simple instructions to complete the check.

3.2.2.4 Taking your exam

i) For the exam, you will need to use your mobile phone because this provides additional coverage of the test taking environment. As described above, you will need an Apple or Android mobile device with the ProctorExam app installed.

ii) Once your system check is completed, another email is sent from ProctorExam – again, please check your junk email folder. This email contains the link to your exam.

iii) At the time you are due to take your exam, simply click on the exam link in your email, follow the ID and environment instructions and then launch your exam.

iv) Once you’ve completed the exam, please ensure you click on ‘Finish’ in Surpass, and then click on ‘Finish Exam’ in ProctorExam.

3.2.2.5 Support during your exam

On exam day, if you encounter any technical difficulties, you will be able to access online chat support. You will find this in the bottom right hand corner of your screen.

3.2.2.6 Photographic identification and recording

i) All students taking an ACT exam will be required to provide photographic identification to the invigilator. Photographic ID can be in the form of a driving licence, passport or national identity card. Information obtained during this process will be retained for a period of 12 months and shared with the ACT. Failure to supply this proof of identification may lead to your exam being disqualified. Please find further information on our Assessment Rules and Regulations Policy.

ii) While you are taking your exam, you will either be online invigilated by a live proctor, or your exam will be recorded in real time and reviewed later. You acknowledge that BTL is not responsible for anything that appears on your webcam or desktop.

iii) You will be required to scan your premises using your mobile device and/or webcam when requested

iv) Your information (including your personal data) will be transferred to BTL, which is a transfer outside the EEA (specifically to the USA) on the basis that the transfer is necessary for supplying you with the services you wish to obtain from the ACT (namely the online invigilation, or proctoring, services).

v) You will agree to the exam rules required by BTL and the ACT:

  • - Your room is well lit
  • - You are alone
  • - Your cameras are positioned correctly
  • - No extra devices are attached to your computer, and you do not have a second screen
  • - No headphones
  • - You are alone
  • - No talking (or singing)
  • - No toilet breaks, unless approved in advance with the ACT.

3.3 Plagiarism and collusion

3.3.1 The assignment you submit will be subject to the ACT’s Plagiarism and Collusion Policy.

3.4 Cancellations and deferrals of an assessment

3.4.1 Assessment fees are non-refundable. If you are unable to sit your assessment you may book for a future assessment and a further assessment fee will be payable. You must notify the ACT Assessment team as soon as possible and no later than 24 hours before the assessment date.

3.4.2 In exceptional circumstances, such as ill health or a family bereavement, we will consider a deferral of your assessment. You must notify the ACT Assessment team as soon as possible and no later than 48 hours after the assessment date. The ACT reserves the right to request evidence, for example a medical certificate. Please note a work-related matter does not constitute an exceptional circumstance.

3.5 Reasonable adjustment and special consideration

3.5.1 The ACT is committed to providing equal opportunities for all students. We can provide reasonable adjustment to assist students who have pre-existing conditions, so as not to be disadvantaged. Each condition is treated on an individual basis and medical evidence will be required. Please refer to the Reasonable Adjustment policy

You will need to email the Assessment team with your request, no later than two weeks before the assessment date. If you require reasonable adjustment for a pre-existing condition you will be required to provide supporting documentation if you wish to make this request.

3.5.2 If there are extenuating circumstances at or around the time of your assessment, you may be eligible for special consideration. A request must be made within 21 days of the assessment start date and supported by relevant evidence. Please see the Special Consideration Policy

4. MCT +
In the following Terms and Conditions the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

4.1 Registration with the ACT (creating an account)
Before you book onto an online course we require you to register to create an account and provide certain information about yourself. In doing this, you agree to:

  • Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form.
  • Maintain and promptly update the data we hold by logging into your account and updating via ‘My profile’.

4.2 Membership
All students must retain membership of the ACT throughout their course and assessments and are required to abide by the ACT's Ethical Code and Disciplinary Rules.

4.3 Booking your MCT Programme
Booking forms are available on the ACT website here. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form. When you submit the online booking form your submission represents an offer to the ACT learning and development team to book your programme as requested. On submission of the form you will receive an email confirmation that your request has been received, providing a summary of the details. Once you have been enrolled you will be sent an email to confirm your qualification booking, your exam entry and any further details.

4.4 Payment of fees
Fees can be paid on-line via Worldpay at http://treasurers.org/makepayment or you have the option to be invoiced at the time of booking.

4.4.1 When fees must be paid
Fees must be paid within 21 days of an invoice being raised. This applies even if you have purchased something which may not be occurring till sometime in the future. Do not book on to a course if you are not able to pay within 21 days.

4.4.2 What happens if you don’t pay your fee
The contract is between the ACT and you, even if your employer is paying the fees. In the event of delays in payment by an employer, the responsibility for expediting the payment rests with you. If fees remain unpaid, you will not be entered for the examination and risk cancellation.
Cancellation means that you are no longer a student of the ACT, and can only be reinstated on payment of your outstanding fees, along with a £75 re-joining fee.

4.4.3 International student paying VAT
We are obliged to charge you VAT wherever you live. We are supplying a qualification for which the point of delivery is legally deemed to be the UK and for this reason VAT is chargeable to anyone who takes one of our qualifications. We cannot negotiate this or waive the VAT in any case.

Additional fees

4.4.4 Paying a venue fee for the exams (non mainland UK students)
If you sit your exams outside mainland UK you are responsible for any fees charged by the local exam venue for hosting your exam. The venue will be able to advise you on what costs are applicable.
The ACT does not have control over these costs - they are at the discretion of the venue and are payable directly to the venue. It is not necessary to arrange your exam or pay your local venue when you enrol. We will write to you about this and provide you with the necessary information 10 weeks before the exam.

4.4.5 Paying re-entry fees
If you fail or are absent from an examination and wish to sit again a re-sit fee is payable. The re-sit fee covers all the costs associated with arranging and marking the examination.

4.5 Study Materials

4.5.1 The study materials are delivered online through the study site, supplemented by a text book. You will be sent the text book on payment of the course fee.

4.5.2 Your course website will open one week before the published course start date. We will email you information on how to access the site on the day the course website opens.

4.6 Refund and cancellation policy

4.6.1 If you cancel before the start of the course, you are entitled to a refund of course fees paid, less:

  • an administration fee of £100; and
  • the cost of any course text books despatched prior to cancellation.

4.6.2 If you cancel after the start of the course you are entitled to:

  • refund of 75% of the course fees paid if you cancel prior to the submission date of the first Tutor Marked Assignment (TMA1) for the course onto which you are enrolled*
  • a refund of 50% of the course fees paid if you cancel prior to the submission date of the second Tutor Marked Assignment (TMA2) for the course onto which you are enrolled*

4.6.3 After the date for the submission of the second TMA no refunds will be given.
* When you enrol on to MCT you elect to join a course with a defined start date and you are sent a course timetable which gives the submission dates for TMA1 and TMA2. If you then choose to defer your MCT course to one with a later start date, the terms of refund apply to the course onto which you enrolled, NOT the course to which you deferred.

4.7 Confidentiality

4.7.1 The ACT shall treat the project you submit to the ACT as part of your MCT programme (Your Project) as confidential.

4.7.2 The ACT shall:

  • never publish Your Project or any part of it without your written consent;
  • only use Your Project for the purposes of marking and providing appropriate feedback to you; and
  • not disclose Your Project, or any of its contents, to anyone who is not a member of the ACT’s moderation panel, the ACT assessment team or the ACT’s project assessors.

4.7.3 After the moderation panel has awarded Your Project its final mark, the ACT shall retain one electronic copy of Your Project on its server, with password protection, and securely destroy all other copies (whether hard copy or electronic). The ACT shall delete this one remaining electronic copy after 12 months following the award of the final mark for Your Project.

5. Direct Entry and RPL +
In the following Terms and Conditions, the ACT means ACT (Administration) Limited and the Association of Corporate Treasurers, a body incorporated by Royal Charter.

The ACT’s criteria for Direct Entry is here. Please read the applicable set of criteria carefully before beginning your application and only do so when you are satisfied you will qualify under the criteria. The ACT’s decision as to whether you qualify for an exemption shall be final and there is no procedure to appeal the outcome.

5.1 Direct entry routes

The ACT has developed direct entry routes which allow very experienced treasury practitioners to gain direct entry to the Diploma in Treasury Management and gain the designatory letters AMCT or gain direct entry to the Advanced Diploma in Treasury Management and gain the designatory letters FCT. This route is called direct entry.

Our direct entry routes to qualifying recognise experience and offers an opportunity for senior practitioners to demonstrate this to gain exemption from the Certificate in Treasury (CertT) or the Diploma in Treasury Management (AMCT).

5.1.1 Direct entry application:

You need to be registered with the ACT before you can complete the application form as you will be required to log in or create your account to complete the form. You will also be required to pay an administration fee in order to gain access to an application form. You can pay the administration fee here.

Once you have paid the administration fee, the ACT will send you a confirmation email within five working days giving you access to the direct entry application form.

The direct entry fee is non-refundable irrespective of the outcome of your application.

Once you have submitted your application form, this will be reviewed and moderated using an independent assessment panel to ensure parity of standards and assessment no matter which route a candidate takes. Should your application be approved, the panel will award you direct entry by way of exempting you from having to complete the Certificate in Treasury or the Diploma in Treasury Management, as applicable. If you are not granted direct entry, you will be provided with feedback and a recommendation of which qualification is best suited to you.

If you are eligible for an exemption you will be required to complete the relevant exemption form and pay the fee in order to obtain the exemption:

Once you have submitted an exemption form along with payment, the ACT will send you an email confirming that you have been exempted. The exemption fee is non-refundable.

5.2 Recognition of Prior Learning (RPL)

The ACT grants exemptions for qualifications held by potential students through the recognition of certain degree and post graduate programmes as well as IFAC recognised accountancy qualifications. Full details are available here.

You will be required to provide evidence of your prior learning in the form of a certificate and transcript with the year you qualified clearly visible.

Exemptions can be booked via the form available on the ACT website here. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.

The exemption(s) can only be claimed for qualifications gained within the timeframe agreed with your University/Higher Educational body and the ACT as part of the agreement. It is the responsibility of both you and the University/Higher Educational body to be aware of this timeframe.

The ACT will send you an email confirming that you have been exempted.

The exemption fee is non-refundable.

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