How to deal with difficult people.
Dealing with difficult people and conflict in the workplace is challenging. Reactions are heightened and amplified when you are placed in a stressful situation or when patience is thin and in these situations the intended tone or content can be misconstrued.
So, how do you deal with difficult people in a way that ensures a collaborative outcome? Caroline Stockmann will discuss this important topic with Salman Raza, a well-known author specialising in emotional intelligence.
This is the fourth of our ‘In conversation with…’ series, held virtually using Microsoft Teams, which is designed to broaden your business and behavioural skills. The series will consist of conversations with our Chief Executive, Caroline Stockmann, herself a trained coach, along with a variety of guest speakers and experts who will talk informally on the behaviours and skills needed to develop a successful career.
This event is exclusive to ACT members and students.
About the guest speaker
Salman Raza is a biomedical engineer, has an MBA in innovation management & entrepreneurship and a MS in strategic management. He is also a certified international auditor and consultant.
He has lived on four continents and worked in thirty countries. The diversity and experiences have given him an insight into working with different cultures, values, and personality types. Through his consulting company Razalution Bureau; he leads training and workshops on soft skills and leadership development. He is also author of new book Life's Non-Conformities: An Auditor's Tale of Practical Application of Social, Emotional & Behavioral Strategies.
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To book your place please email Zoe Norris, znorris@treasurers.org
Please note that you will not receive a booking confirmation straight away. Joining instructions will be sent by email 4 days before the event. If you haven't received anything after that point please contact Zoe Norris at znorris@treasurers.org
