Terms and conditions for training and e-learning courses
ACT legal notices and terms & conditions
The following constitute the terms and conditions to which applicants agree when booking any ACT face-to-face training or e-learning courses (Terms and Conditions). Throughout the Terms and Conditions the ACT means ACT (Administration) Limited and The Association of Corporate Treasurers. The ACT reserves the right to review and update these periodically.
Registration and Booking
1. Registration with the ACT (creating an account)
Before you book onto a face-to-face training course or e-learning course we require you to register to create an account and provide certain information about yourself. In doing this, you agree to:
- Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form.
- Maintain and promptly update the data we hold by logging into your account and updating via ‘My profile’.
2. Booking a face-to-face training or e-learning course
Face-to-face training and e-learning courses can be booked via the booking forms available on the ACT Learning Academy website. You need to be registered with the ACT before you can do this as you will be required to log in or create your account to complete the form.
When you submit a booking for an online course, your submission represents an offer to the ACT to book you onto the course you selected. On submission of the face-to-face training course or e-learning course form you will receive an automated summary email of your selection.
The ACT will accept your offer by entering your booking onto the ACT system and sending you an email confirming that you have been booked together with information on starting your learning.
3. Prices, discounts and sales taxes/VAT
Notice of new pricing will be given in advance, but the ACT reserves the right to change prices listed without notice.
Early bird discounts (15% off the course fee) are available on face-to-face training courses. The early bird discount applies to ACT courses only (excludes ACCA and IIA courses). The discount is not available in conjunction with any other offer and places are subject to availability.
If you select the rate on the booking form applicable to members of other treasury or accountancy bodies you may be required to provide evidence of your membership.
If three or more people book onto the same face-to-face training course from the same organisation they qualify for a 25% discount off the combined course fees. This discount only applies to ACT courses and cannot be used in conjunction with any other offer. Places are subject to availability.
Fees must be paid at the point of booking via Worldpay’s secure online payment process. If you have an applicable discount code this must be entered at the time of booking, as the discount cannot be applied retrospectively.
We cannot invoice for fees, or accept payment, by instalments.
All major credit and debit cards are accepted. A receipt will be sent to you by email from Worldpay confirming payment. Worldpay will receive the information needed to verify and authorise your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties.
Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. The ACT will not accept any liability for costs incurred as a result of applications deemed void in this manner.
Sales taxes (VAT, TVA etc.) are charged at the applicable rate depending on the product and/or customer.
5. Prevailing terms and conditions
Please note that this and all other ACT pre-contractual documentation shall not constitute an offer. All services provided by ACT are on the basis of these Terms and Conditions and if you wish to engage any ACT services we shall only provide them if you accept the Terms and Conditions. If you offer to engage ACT on your own terms and conditions then we shall only accept your offer subject to the Terms and Conditions, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions.
1. ACT Learning Academy face-to-face training courses
After booking onto a face-to-face training course you will be given access to the ACT’s Learning Academy from the date your booking is processed until 14 days after your training course is complete. By using the Learning Academy you agree to these Terms and Conditions, if you do not agree to these terms, you cannot use the site.
Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.
The face-to-face training course fees include: tuition on the day(s), all relevant course materials in hard copy (but please note that under no circumstances will any electronic version be provided, whether before, during or after the training course), refreshments and lunch.
1.1 Ownership and intellectual property rights
All Learning Academy materials, whether on the Learning Academy website or at a Learning Academy training day, are owned by the ACT. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by the ACT. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the ACT’s prior permission. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.
1.2 Special requirements at the face-to-face training course
The ACT will make every effort to accommodate special requirements that have been notified in advance on the booking form.
1.3 Health and safety at the face-to-face training course
You must comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises at which the training courses are provided.
1.4 Invitation letters
Should a participant require an invitation letter from the ACT, we are able to provide this as long as full payment of the training course fee has been received. The ACT is not able to act on behalf of the participant and is not responsible for any costs incurred by failure to obtain a full visa.
The ACT reserves the right to remove any delegate from a training course whose behaviour is deemed inappropriate by the ACT or its trainers. In these circumstances, the ACT will neither refund any fees nor reimburse any other costs.
The ACT shall provide such trainers to present the training course as it, in its sole discretion, deems fit and the ACT shall be entitled at any time to substitute any trainer with any other person who, in the ACT’s sole discretion, it deems suitably qualified to present the relevant course.
The ACT does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses including course materials. Opinions expressed are those of individual trainers and not necessarily those of the ACT. Participants should take professional advice when dealing with specific situations.
2. ACT Learning Academy e-learning courses
After booking onto an e-learning course you will be given access to the ACT’s Learning Academy on the terms of the licence referred to below for a period of 90 days when purchasing an individual unit, and 365 days when purchasing the annual licence. By using the Learning Academy you agree to these Terms and Conditions. If you do not agree to these terms, you cannot use the site.
Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including, but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.
2.1 Ownership and intellectual property rights
All Learning Academy materials are owned by the ACT. All intellectual property rights in all materials available from the Learning Academy, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by the ACT. When you are given access to the Learning Academy, you are granted a non-exclusive, non-transferable, revocable licence to use the Learning Academy materials. No Learning Academy content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the ACT’s prior permission and you may not allow anyone else to access the Learning Academy via your log-in details. Any such use is strictly prohibited and will constitute an infringement of the ACT’s intellectual property rights.
The ACT does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.
The ACT does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses, including course materials. Opinions expressed are those of individual trainers and not necessarily those of the ACT. Participants should take professional advice when dealing with specific situations.
3.1 Cancellation of a face-to-to face training course
If you notify the ACT in writing (by email or post) that you wish to cancel a face-to-face training course not less than 28 days before the start date of a course, you will be entitled to a 50% refund. Refunds will be processed with 28 days of receiving your request via bank transfer to the original payer.
If the reason you need to cancel a face-to-face training course is because you have been declined a visa, we can issue a full refund as long as you have proof that your visa has been declined and you give us at least 28 days' notice.
If you withdraw for any reason less than 28 days before the start date of a course, no refund will be issued but you may transfer your place on the course to a substitute. Substitutions should be notified to the ACT at least 48 hours prior to the course start date. If you fail to attend the course on which you are booked without giving prior notice to the ACT, we are unable to refund the course fees or offer a transfer.
3.2 Transferring your place on a face-to-face training course
There is no charge for transferring your booking to the same course on an alternative date provided you notify the ACT in writing not less than 28 days before the start and if there is availability. However, a transfer fee of 20% of the course fee (plus VAT) will be payable if the notice is received less than 28 days before the start of the original course. If you transfer your booking you will not receive any refund, and you will not be entitled to transfer more than once. You must make any request to transfer a course in writing, which may be sent by email to: email@example.com.
3.3 Cancellation of an e-learning course
Once you have booked an e-learning course or package the fee is non-refundable and the booking non-transferrable. If you cancel any e-learning course or package you will not be entitled to any refund, nor will you be able to transfer your place either to another person or onto another e-learning course.