Sponsor and Exhibitor FAQs

ICC Wales, UK

20-21 May 2025

ACT Annual Conference 2025 | Sponsor & Exhibitor FAQs

Thank you for your interest in participating at the ACT Annual Conference 2025. Please take note of the frequently asked questions listed below.

Next steps

Q: I have submitted my signed and completed order form. What do I need to do next?

A: Once we have received your order form, we will share a countersigned form with you to confirm your participation in this year’s conference. So that we can officially acknowledge your organisation as sponsors or exhibitors, please email us your company logo in both jpg and eps formats for the conference app and website.

Q: When do I need to pay for my stand?
A: We will send you an invoice and require full payment of all invoices within 21 days of receipt. All invoices must be settled ahead of the conference to guarantee entry. We accept payment by bank transfer and credit card.
Please ensure that you have notified us of any specific invoicing instructions e.g. you have included a PO number if required for payment.

Q: When will I receive more information regarding logistics?
A: A link to next year’s online exhibitor manual will be shared directly with your key event contact in early 2025. The manual will feature the event timetable and information on topics such as deliveries, catering, furniture hire and internet access.

Your exhibition stand

Q: When can we set up and break down our stand?
A: The exhibition at the ICC Wales will be open for set-up on Sunday 18 and Monday 19 May, and for breakdown following the afternoon break on Wednesday 21 May. More detailed information on timings and building regulations will be available in the exhibitor manual.

Q: Can I serve food or drink on my stand?
A: All food and drink must be agreed in advance with the official conference caterers, whose details will be included in the exhibitor manual. All exhibitors may only serve alcohol from their stands during the official drinks reception. More information on this will be available in the exhibitor manual.

Q: I’m planning on having an attraction on my stand. Will I need permission?
A: Please contact us to discuss further.

Other information

Q: What if I have questions about my sponsored session?
A: Please contact us for any information on the conference programme.

Q: When will I receive a list of attendees? Will this include contact details?
A: We will email a delegate list to all exhibitors two weeks out and then again one week before the event. This list will include names, job titles and company names. A final attendee list will be provided after the event and will include the email addresses of the delegates who opted in to sharing their contact details with our sponsors and exhibitors.

Q: Will there be a Networking Dinner at the 2025 event?
A: We are currently reviewing the dinner arrangements for 2025. This section will be updated with details on next year’s format once confirmed.

Q: Will there be a conference app?
A: As with previous years, a conference app will be made available to all delegates before and throughout the event. Attendees will be able to use the app to plan their schedule, network with delegates and ask questions during sessions. The app will include a sponsor and exhibitor page featuring each company’s profile and logo. App instructions and deadlines will be shared via the exhibitor manual.

Further questions

If you have any additional questions which have not been covered by the above FAQS, please do not hesitate to get in touch: