FAQs

We recommend that you familiarise yourself with the virtual platform ahead of the event. If you do not find the answer to your question below, please email events@treasurers.org for support. 

Q: How do I access the virtual platform?
A: Registered delegates can click on this link https://www.actftt-21.com/ and enter the email address they registered with. You will be asked to create a password, and enter your full name. If you have attended one of our previous events, you will be prompted for your current password. You will have the option to reset your password if you do not remember what it is.

 Q: What web browser should I use? 
A: Chrome, Edge or Firefox. The virtual platform does not support Internet Explorer.

Q: What happens if I can’t access the platform? 
A: Please make sure you are accessing the platform outside your work remote desktop or work VPN.

Q: Can I access the platform on my smartphone?
A: Yes, but it is recommended that you use desktop, laptop or tablet for a better experience.

Q: Will I stay logged in/ on if I close my browser (on my phone or desktop)?
A: No for security, you can only access the platform on one device at a time.

Q: What will happen when I log in to the platform for the first time? 
A: When you log in you will arrive in the main lobby where you can navigate through the platform using the main menu bar on the left. From here you can access the list of attendees, the Exhibition Hall, Conference Hall, and more. To update your profile click on your initials in the top right, When the conference page is live you will be able to highlight sessions that you would like to watch and save them to your schedule. If there are on-demand sessions available you will be able to watch these at your leisure.

Q: Will I be able to contact anyone if I am having issues with the platform? 
A: Yes, there will be tech support available on the platform additionally you can email: events@treasurers.org 

Q: Will I be able to network with other guests like at a live in-person ACT event? 
A:  Yes, this can be done on the Exhibition Hall & Attendee page (see tab along the left of the page) where you can message, video call or arrange meetings with other attendees. 

Q: Will I have access to the delegate list?
A: All attendees will be able to see who is registered to attend the event through the attendee list on the attendee page.

Q: How do I view the live sessions?
A: To watch the live sessions during the event, click on the Agenda - Live & On-demand tab on the left hand side of the page

Q: How do I view recordings of the sessions once they have taken place?
A: Once a session has taken place, a recording will be available within 24 hours and can be found within the OnDemand tab.

Register for this event

The ACT Festival of Treasury Transformation is taking place online, 23-25 November 2021.

Registration is FREE for corporate treasurers.

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